I finally got them to bring me the right beer. The cereal profile is tasty but a bit simple, like breakfast cereal and toasted barley. Very clean, not too sweet, and finishes with a strong grassy bitterness. Yummy!
They brought me the wrong beer. At least my palate didn't fail me! A brown-sugar malty IPA that opens a lot like a Vienna Lager but finishes on a mild, pithy bitter finish. Unremarkable.